CUSTOMER RELATIONS
Customer Relationship Management (CRM) is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization's competitive position and increases its profitability. Through case studies, practitioner guest speaking, class discussion, projects and presentations, you will gain a firm understanding of the key decision variables required to successfully adopt and use this methodology.
We offer C.R.M training services to the following corporation types:
• Private Corporations
• Public Corporations
• Non- Governmental Organization
• Governmental Organizations
• Institutions And higher Learning
Does your daily work involve direct every-day contact with customers? We also offer training courses to:
• Upper-Level Managers
• Middle-Level Managers
• Entry-Level Managers
• Frontline Staff
Described by none of the above? We have you covered! We also offer this training for:
• Professional Individuals
• Students
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.
LEADERSHIP
" An elite few are born leaders; the rest of us have to learn this critical skill "
CLASSIK Consulting works with senior entity leaders to help them improve their effectiveness and leadership impact, specifically in the area of critical leadership skills. From executive coaching to address individual business, leadership and communication challenges to training sessions with groups of leaders, our approach is built on customized leadership solutions based on a proven set of tools and methodologies, which address the most common pain points with strategies and techniques that can be implemented right away. Tools are available for both leaders and the communication professionals who support them.
We offer speaking engagement training services to the following corporation types:
• Corporations – Private & Publics
• Non-Governmental Organizations (NGO)s
• Governmental Organizations
• Institutions/Higher Learning
Does your daily work depend on speaking engagement activities? We can help in the areas of:
• Upper-Level Managers
• Middle-Level Managers
• Entry-Level Managers
• Frontline Staff
Described by none of the above? We have you covered! We also offer this training for:
• Professional Individuals
• Students
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.
MENTORING
Did you know that the majority of employees today expect their managers to coach them? At the same time, managers are concerned that they won't or don't have all the answers. That's understandable, given the human condition's need for a sense of control and, in a manager's case, the appearance of expertise. This very issue comes up every now and then in most of our training sessions. If you think this is a "African/American" thing, wrong! Infact, over the years, majority of our participants we've trained are experienced managers from all over the world, yet with the same view.
When you sign up for this course, you'll enhance your skills mainly on:
• Mentoring techniques
• Career Planning
• Professional Development
• Performance Management
Our coaching courses are designed to empower leaders of:
• Private Corporations
• Public Corporations
• Non- Governmental Organization
• Governmental Organizations
• Institutions And higher Learning
We've also offered training to:
• Upper-Level Managers
• Middle-Level Managers
• Entry-Level Managers
• Frontline Staff
Described by none of the above? We have you covered! We also offer this training for:
• Professional Individuals
• Students
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.
PROJECT MANAGEMENT
This course offers you, the experienced project management professional, the opportunity to hone vital new project management skills that will differentiate you from your peers, enabling you to advance in responsibility and recognition. Learn the latest high-level techniques to lead and manage people as well as projects with critical strategies for your key leadership role. This course focuses mainly on critical project management skills such as:
• Project Scoping
• Relationship Management
• Customized Training Solutions
We consult with and offer training services to employers and entities such as:
• Private Corporations
• Public Corporations
• Non- Governmental Organization
• Governmental Organizations
• Institutions And higher Learning
Does your daily work involve Project Management and Management of activities? We also offer training to:
• Upper-Level Managers
• Middle-Level Managers
• Entry-Level Managers
Described by none of the above? We have you covered! We also offer this training course to:
• Professional Individuals
• Students
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.
PRESENTATION SKILLS
We’ve built our reputation by training leaders to become world-class communicators, throughout the world. It’s what we do best – public speaking training, presentation skills training, speech coaching, adult learning principles and message development. We work with you to identify and develop a unique, comfortable and authentic style. We can conduct training either offsite or onsite at your location.
We offer training services to the following corporation types:
• Private Corporations
• Public Corporations
• Non- Governmental Organization
• Governmental Organizations
• Institutions And higher Learning
We also offer training courses to:
• Upper-Level Managers
• Middle-Level Managers
• Entry-Level Managers
• Frontline Staff
Described by none of the above? We have you covered! We also offer this training to:
• Professional Individuals
• Students
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.
SPEAKING
CLASSIK Consulting works with senior leaders to help them improve their effectiveness and leadership impact, specifically in the area of critical communication skills. From executive coaching to address individual business, leadership and communication challenges to training sessions with groups of leaders, our approach is built on customized coaching solutions based on a proven set of tools and methodologies, which address the most common pain points with strategies and techniques that can be implemented right away. Tools are available for both leaders and the communication professionals who support them.
We offer speaking engagement training services to the following corporation types:
• Corporations – Private & Public
• Non-Governmental Organizations (NGO)s
• Governmental Organizations
• Institutions/Higher Learning
Does your daily work depend on speaking engagement activities? We can help in the areas of:
• Key Note Speaking
• Motivational Speaking
• Conference Leader
Described by none of the above? We have you covered! We also offer this training for:
• Graduation Ceremonies
• Opening Ceremonies
• Conferences/Seminars
To inquire more about this service, please use the helpdesk link below to contact a Classik Consulting representative.